Privacy Policy

Customers accessing, browsing, or otherwise using the website orioncomplex.store, missed call service, or mobile application indicate their agreement with Orion Complex Store for all the terms and conditions mentioned henceforth. Users are requested to read the terms and conditions carefully before proceeding further.

A User is defined as any person, group of persons, company, trust, society, legal entity, or anyone who:

• Visits the website or mobile app

• Gives a missed call or places an order via phone, website, or mobile application

• Browses through orioncomplex.store

Modification of Terms

Orion Complex Store reserves the right to add, alter, change, modify, or delete any of these terms and conditions at any time without prior notice. The updated terms and conditions become binding on the user from the moment they are uploaded on the website orioncomplex.store.

Business Operations

Orion Complex Store specializes in [describe your business, e.g., electronics, fashion, groceries, etc.] and delivers orders directly to the user’s desired address.

Communication Consent

Any user who gives a missed call or calls for an order on any number published or used by orioncomplex.store consents to receive calls, messages, or any follow-up communication from Orion Complex Store for promotional and telemarketing purposes within a week.

If a customer does not wish to receive any communication from Orion Complex Store, please SMS "NO OFFERS" to +256392156404.

Order & Delivery Policy

• Orders are accepted all seven days of the week.

• Delivery timelines will be [specify delivery schedule, e.g., next day, within 48 hours, etc.] from the date of order placement.

• Minimum Order Value: [Specify amount, e.g., UGX 50,000].

• Free Delivery: On orders worth [specify amount] or above.

• For orders below the minimum value, a delivery fee of [specify amount] will apply.

Pricing & Invoicing

• Prices are updated regularly, and the price displayed at the time of order placement on orioncomplex.store will be final.

• In rare cases of incorrect invoicing, Orion Complex Store reserves the right to issue a corrected invoice, and the user agrees to pay the revised amount.

Product Quantity & Quality

• Due to the nature of [your products], delivered quantities may vary by ±5% from the ordered amount. Users agree to pay based on the final invoice.

• If a product is unavailable or of unsatisfactory quality, it will not be delivered, and the invoice will be adjusted accordingly.

• Product images on the website are for reference only and may not exactly match in size, color, or appearance. However, we strive to maintain the highest quality standards.

Order Cut-off & Delivery Schedule

All orders placed before [specify cut-off time, e.g., 10 PM] will be delivered [specify delivery timeline, e.g., the next day or as per the chosen delivery date].

For any inquiries, contact us at: